Supporting your organisation to be LGBTIQA+ inclusive
I can provide consultancy and mentoring for improving your organisation's LGBTIQA+ cultural safety and building up your Rainbow Tick evidence.
As an industry leader and co-author of the current Rainbow Tick guides, I have helped hundreds of organisations improve their capacity to provide a safer and more inclusive environment for LGBTIQA+ staff and clients. Whether you are committed to full Rainbow Tick accreditation or only able to make smaller steps towards greater LGBTIQA+ inclusion, I can support you to achieve your goals in this area. Always providing a mentoring approach (teach you how to fish, not just give you the fish), I offer one-off document and strategy consultation/reviews, or engage in a short-term contract where I more intensively guide you through multiple (or all) parts of the process.
Single document consultancy
and advice
Have you created a resource, training material, a Rainbow Tick accreditation strategy document or an accrediation evidence wharehouse which you would like reviewed by an expert?
All you need to do is:
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email me the document(s),
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I assess the time my review will take and provide you a quote,
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after quote approval I provide you detailed notes on your document(s) alongside an invoice.
It is that simple!
Improving your Policy, Work Instructions, and/or Data Collection Systems
Ensuring that your organisation’s key policies, procedures, and work instructions are LGBTIQA+ inclusive is the foundation for creating an environment that enables LGBTIQA+ Cultural Safety for staff, clients, and volunteers.
I can support your organisation by:
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auditing existing documents,
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identify gaps in a detailed report,
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collaboratively updating or developing the essential components of your organisation's systemic capability to provide an enabling environment for LGBTIQA+ inclusion.
This process strengthens your workplace and service systems to ensure they actively support and uphold LGBTIQA+ Cultural Safety.
Workforce
Development
Strategy
Empowering your workforce with the knowledge and skills necessary for LGBTIQA+ inclusive practice is truly transformative.
I can support you in every step of developing and delivering a best-practice Workforce Development Strategy, by:
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Collaborating with your people leaders, Rainbow Tick Working Group, or Learning and Development team
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helping design and conduct an initial Learning Needs Analysis (LNA)
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using the LNA to develop and deliver a suite of customised and contextualized training
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providing documentation of the development process and efficacy of learning outcomes for use in internal reporting or Rainbow Tick evidence
This process ensures every part of your organisation gets exactly the targeted training content they need, from the Board through to front-line staff and even volunteers.
Consumer
Participation/ Co-design
Strategy
How are you to know what makes LGBTIQA+ staff, clients and volunteers experience your service as a Culturally Safe environment and employer of choice? Well, we ask them!
In collaboration with the staff you identify, I can:
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guide you through the development of a robust LGBTIQA+ Consumer Consultation or Co-Design Strategy
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help develop and deploy your consumer consultation/co-design recruitment strategies
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conduct or co-facilitate consultation and co-design sessions
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Help you center the voice of the LGBTIQA+ communities within an ongoing Continuous Quality Improvement framework.
I have extensive group facilitation skills and knowledge in conducting safe and successful consultations with LGBTIQA+ consumers and staff. I can help you avoid common pitfalls and ensure your LGBTIQA+ consumer advisors have an empowering experience and ensure you get the information you need from them!
Select publications I have authored or co-authored (hyperlinked for download)
Rainbow Tick Standards: A framework for LGBTIQ cultural safety (2020) and Rainbow Tick accreditation and evidence guide (2020)
Practice Considerations for Creating an LGBTIQ-Inclusive Family Violence Refuge (2025)
Violence, abuse, neglect and exploitation of LGBTQA+ people with disability A secondary analysis of data (2022)
Opening Doors: Ensuring LGBTIQ-inclusive family, domestic and sexual violence services, and the corresponding Case Studies of Promising Practice (2022)
Research Matters: Why do we need LGBTIQ Inclusive Services? (2020) and Research Matters: What does it mean to be LGBTIQ? (2020)
Pride in Prevention: A guide to primary prevention of family violence in LGBTIQ communities (2020)